Effective Date: December 2024
Welcome to InstaPet.in, operated by InstaPet Private Limited (“we”, “our”, “us”). We are committed to protecting your privacy and ensuring the security of your personal data. This Privacy Policy outlines how we collect, use, share, and protect your information when you use our website, mobile application, and services.

1. Information We Collect

We collect the following types of information:

a) Personal Information

When you register or use our services, we may collect:

• Name, email address, phone number

• Shipping address, billing address

• Pet details (optional, for personalized services)

• Payment information (processed via secure third-party gateways)

b) Non-Personal Information

• Device type, browser information, IP address

• Usage patterns and interaction with the platform

• Cookies and session data

2. How We Use Your Information

We use the information to:

• Process your orders and provide services

• Send you confirmations, updates, and notifications

• Improve our platform and customer support

• Recommend products and services tailored to you

• Ensure platform safety, fraud detection, and legal compliance

3. Sharing Your Information

We do not sell your personal data. However, we may share data with:

• Trusted third-party service providers (e.g., delivery partners, payment gateways)

• Government authorities if required by law

• Analytics and marketing tools, with user data anonymized

4. Data Security

We implement industry-standard measures to protect your data:

• Secure servers, firewalls, and encryption

• Access controls and periodic audits

• PCI-DSS compliant payment integrations

5. Cookies

Our site uses cookies to enhance your browsing experience. You may control cookies through your browser settings. However, disabling them may affect site functionality.

6. Your Rights

You have the right to:

• Access, correct, or delete your personal data

• Opt out of marketing communications

• Request data portability or restriction of processing

To exercise these rights, contact us at instapetindia@gmail.com.

7. Children’s Privacy

InstaPet.in is not intended for children under the age of 13. We do not knowingly collect data from minors.

8. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by updating the “Effective Date” above.

9. Contact Us

If you have any questions or concerns about our Privacy Policy, reach out to us at:

📧 Email: instapetindia@gmail.com
🏢 InstaPet Private Limited
Mumbai, Maharashtra, India