Privacy Policy
Effective Date: December 2024
Welcome to InstaPet.in, operated by InstaPet Private Limited (“we”, “our”, “us”). We are committed to protecting your privacy and ensuring the security of your personal data. This Privacy Policy outlines how we collect, use, share, and protect your information when you use our website, mobile application, and services.
1. Information We Collect
We collect the following types of information:
a) Personal Information
When you register or use our services, we may collect:
Name, email address, phone number
Shipping address, billing address
Pet details (optional, for personalized services)
Payment information (processed via secure third-party gateways)
b) Non-Personal Information
Device type, browser information, IP address
Usage patterns and interaction with the platform
Cookies and session data
2. How We Use Your Information
We use the information to:
Process your orders and provide services
Send you confirmations, updates, and notifications
Improve our platform and customer support
Recommend products and services tailored to you
Ensure platform safety, fraud detection, and legal compliance
3. Sharing Your Information
We do not sell your personal data. However, we may share data with:
Trusted third-party service providers (e.g., delivery partners, payment gateways)
Government authorities if required by law
Analytics and marketing tools, with user data anonymized
4. Data Security
We implement industry-standard measures to protect your data:
Secure servers, firewalls, and encryption
Access controls and periodic audits
PCI-DSS compliant payment integrations
5. Cookies
Our site uses cookies to enhance your browsing experience. You may control cookies through your browser settings. However, disabling them may affect site functionality.
6. Your Rights
You have the right to:
Access, correct, or delete your personal data
Opt out of marketing communications
Request data portability or restriction of processing
To exercise these rights, contact us at instapetindia@gmail.com.
7. Children’s Privacy
InstaPet.in is not intended for children under the age of 13. We do not knowingly collect data from minors.
8. Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of any material changes by updating the “Effective Date” above.
9. Contact Us
If you have any questions or concerns about our Privacy Policy, reach out to us at:
📧 Email: instapetindia@gmail.com
🏢 InstaPet Private Limited
Mumbai, Maharashtra, India