Effective Date: December 2024

Welcome to InstaPet.in, operated by InstaPet Private Limited (“we”, “us”, “our”). By accessing or using our website, mobile app, or services (collectively, the “Platform”), you agree to comply with and be bound by the following Terms and Conditions. Please read them carefully.

1. Use of the Platform

• InstaPet.in is a platform that connects pet parents with a variety of pet products and services. We do not manufacture, own, or guarantee the quality of third-party products or services listed on the Platform.

• You agree to use the Platform only for lawful purposes and in a way that does not infringe the rights of others or restrict or inhibit anyone else’s use and enjoyment of the Platform.

2. User Accounts

• To access certain features, you may be required to create an account and provide accurate and complete information.

• You are responsible for maintaining the confidentiality of your account credentials and for all activities that occur under your account.

• You must notify us immediately of any unauthorized use of your account.

3. Orders and Payments

• When you place an order through InstaPet.in, you agree to provide current, complete, and accurate purchase and account information.

• Payment processing is handled by secure third-party payment gateways. InstaPet.in does not store your payment details.

• Prices and availability of products and services are subject to change without notice.

• We reserve the right to refuse or cancel any order at our discretion.

4. Delivery and Shipping

• We strive to ensure timely delivery of products and services. However, delivery times are estimates and not guaranteed.

• InstaPet.in is not liable for delays caused by third-party delivery services or unforeseen circumstances.

5. Intellectual Property

• All content on the Platform, including text, graphics, logos, images, and software, is owned by InstaPet Private Limited or its licensors and protected by applicable intellectual property laws.

• You may not use, reproduce, distribute, or create derivative works from any content without our express written permission.

6. Limitation of Liability

• To the maximum extent permitted by law, InstaPet Private Limited shall not be liable for any direct, indirect, incidental, consequential, or punitive damages arising out of your use of the Platform or reliance on any products or services.

• We do not guarantee that the Platform will be uninterrupted or error-free.

7. Indemnification

You agree to indemnify and hold harmless InstaPet Private Limited, its officers, directors, employees, and agents from any claims, liabilities, damages, losses, or expenses arising out of your use of the Platform or violation of these Terms.

8. Privacy

Your use of the Platform is also governed by our Privacy Policy. Please review it to understand how we collect and use your information.

9. Termination

We reserve the right to suspend or terminate your access to the Platform at any time, without notice, for conduct that we believe violates these Terms or is harmful to other users or the Platform.

10. Governing Law and Dispute Resolution

These Terms are governed by the laws of India. Any disputes arising from these Terms or your use of the Platform shall be subject to the exclusive jurisdiction of the courts in Mumbai, Maharashtra.

11. Changes to Terms

We may update these Terms and Conditions periodically. We will notify you of any significant changes by posting the new Terms on the Platform and updating the “Effective Date” above.

12. Contact Us

If you have questions or concerns about these Terms and Conditions, please contact us at:

📧 Email: instapetindia@gmail.com
🏢 InstaPet Private Limited
Mumbai, Maharashtra, India